Boosting your student recruitment, retention and satisfaction. Unleashing student and staff engagement. Securing research funding and commercial income. Forging academic and service partnerships. Building public acclaim. Managing crises. Influencing policy change.
Higher education has the power to transform lives and change the planet.
Higher education has the power to transform lives and change the planet.
How can more of us benefit from all that the HE sector has to offer?
How can more of us benefit from all that the HE sector has to offer?
Why aren’t more academic experts publicly engaged?
Why aren’t more academic experts publicly engaged?
How can universities be more innovative in their communications?
How can universities be more innovative in their communications?
What can we learn from universities around the world?
What can we learn from universities around the world?
Since 1987 we’ve been helping higher educators to reach wider, articulate their strengths, build their reputations, project their pulling power, and bolster their impact.
You need to stand out.
We help you to overcome whatever’s getting in the way.
Audits & Analysis
Investigating and overcoming reputational challenges
Strategy & Support
Shaping and delivering great communications
Campaigns & Creativity
Creating and building full-on engagement
HE Partnerships
Connecting commercial partners and higher educators
With his in-depth knowledge of our university, and by benchmarking us against other institutions and sharing best practice, Justin helps us gather the evidence we need to deliver a strategic approach in our communications.
Angelina Bingley
Director of Admissions, Recruitment and Marketing, University of East Anglia
Few consultancies offer the mix of hands-on help and sector-wide knowledge that Justin does. For a busy team, this is invaluable. He brings best-practice insight, practical suggestions and the flexibility to help us change direction when we need to.
Simon Dunford
Head of News, Media and Research Engagement, University of East Anglia
Justin carried out interviews with our senior influencers and partners to inform our brand narrative, messaging and strategic planning. He provided terrific insight and extremely rich input to support our thinking. Justin brings great maturity and experience as a trusted adviser.
Tim Longden
Executive Director of Marketing and External Relations, City, University of London
It's very clear that strong, trust-based relationships are paramount to Justin. He prides himself on ensuring that everyone he works with is getting value and he brings his ‘A’ game through strategic thinking and operational excellence. It's not just about the job to be done, it's about value – and Justin is all about value – for the institution and those he works with. I couldn't ask for a better partner.
Deanne Taenzer
Vice President, ExpertFile
Communications Management gives the time, insight and patience to build relationships with the faculty and help translate what they do into media-friendly stories.
Lorna Gozzard
Director of Communications, Marketing and Commercial, The Courtauld
Since we implemented Justin’s recommendations, our Media & PR team has gone from strength to strength. His experience and insight were invaluable in guiding me and my team through the changes we needed to make.
Will Marsh
Deputy Director of Communications, University of Bristol
Communications Management is very knowledgeable about the HE sector, delivers really useful analysis and advice, and always bang on time too. A pleasure to work with.
Jacqui Bowen
Associate Director of Strategic Communications, Swansea University
It is always a pleasure to work with Justin and his team. I know that, when we do, we are in safe, expert and trusted hands.
Karen Mason
Head of Media & Communications, University of Plymouth
What a professional! I have worked with Communications Management for over 4 years now and I am impressed with Justin’s attentiveness and pure passion for his work.
Sandra Wright
General Manager, Harlow Campus, Memorial University of Newfoundland
Communications Management provided our team with a real confidence boost. To have data that evidences just how well they're performing is fabulous.
Hannah Baldwin
Head of Corporate Communications, Loughborough University
Justin and his team created a brand new promotional and engagement campaign which has been hugely successful in attracting business interest and enthusing our staff and students.
Baback Yazdani
Executive Dean of Nottingham Business School, Nottingham Trent University
Justin made the time to understand our organisation, our members and how to maximise our position. He’s passionate about the work our members do. He brings insight and ideas from his experience across the sector. And he’s really effective at turning ideas into action.
Beth Button
Head of Communications and Public Affairs, University Alliance
Justin is very reliable and a clear communicator and built good working relationships with our academics. We were always on the same page.
Paul Newton
Head of Digital, Keele University
The increased market visibility, media coverage, sales revenues and brand equity we have built in the UK speak volumes to Justin’s thoughtful, strategic, resourceful and disciplined approach. I’m grateful for his contributions as a trusted advisor and as a friend.
Peter Evans
CEO and Co-Founder, ExpertFile
Communications Management offers a flexible and thorough approach to research, understanding of the Higher Education sector and our university’s aims, experience of similar work, and value for money.
Julie Dodd
Director of Marketing, Communications and Recruitment, Leeds Trinity University
Justin is a highly respected member of the higher education community. His knowledge of the sector and understanding of the challenges and opportunities are invaluable.
Patricia Murchie
Director of External Relations, University of Plymouth
Communications Management brings strategic counsel, in-depth research and fresh perspectives to communications issues
Tim Watkinson
Director of Communications, University of Nottingham
Communications Management conducted a detailed, comprehensive external stakeholder review that supported our strategy review process. Justin’s experience, knowledge, objectivity and ability to communicate the output at a senior level allowed a very clear mirror to be held up to the university so we could take action on the findings
Leigh Rengger
Chief Marketing Officer, Solent University, Southampton
Justin provides strategic advice and practical support. He understands our institution, the higher education sector and how to communicate and engage effectively with a wide range of stakeholders.
Head of Public Affairs, member institution of the University Alliance
Our consultants and partners
Our consultants and partners bring insights from across and beyond the sector. And they share their years of practical experience in solving problems, boosting reputations and building market presence.
Our insights
